Exismic is 100% cloud-based software. Learn how our instant digital delivery works, how purchases are confirmed, and what to do if you ever need support.
Pro subscriptions and top-up credits are activated automatically the millisecond payment clears.
Tax invoice receipts with full itemized breakdown are emailed immediately upon successful checkout.
Automated reconciliation guarantees that every debit gets fulfilled or resolved by our billing desk.
Exismic operates entirely as an online cloud software platform (SaaS) and artificial intelligence tool suite. All services, including Exismic Pro memberships, Generation Credit packs, and Sparks cosmetic rewards, are completely digital. No physical goods, boxed media, or parcels are ever manufactured, shipped, or delivered via postal courier. Consequently, no physical shipping fees or handling charges are ever billed to your payment card.
Service delivery is instantaneous. The moment your transaction is authorized and verified by our certified payment partners (Razorpay for UPI, Net Banking, and Indian Cards; PayPal for International Cards and PayPal accounts), our automated provisioning system directly applies your upgrade to your account. Your credit balance or Pro subscription status updates within seconds without requiring manual staff approval.
Immediately following successful payment authorization, an electronic order confirmation and detailed tax invoice receipt are dispatched to your registered account email address. Your digital receipt contains your unique Transaction Reference ID, itemized breakdown, tax details, and payment timestamp. You can also view and download full historical invoices at any time in your Account Billing portal.
When purchasing Generation Credit packs (Starter, Creator, or Studio) or redeeming promotional Sparks vouchers, your credits are immediately deposited into your permanent Cloud Reserve balance. Top-up credits never expire and carry over indefinitely month-to-month. You can start using them right away on any tool in the studio (such as AI background removal, image generation, voice isolator, or document conversion).
On rare occasions, brief banking gateway congestion or slow internet connections may cause a temporary delay of 15 to 60 seconds before your browser displays your new credit balance. If your balance does not appear immediately: (1) Refresh your browser window or sign out and sign back in; (2) Check your email inbox for your payment confirmation receipt. If your account does not reflect the purchase after 3 minutes, please reach out to our dedicated support desk.
We guarantee that every verified payment receives full credit delivery. If money has been debited from your bank account or card but our payment processor failed to communicate confirmation back to Exismic, our automated reconciliation system re-checks pending webhooks every 5 minutes. If an unfulfilled purchase is confirmed, our billing specialists will either immediately credit your account manually or issue a complete refund according to our Refund Policy.